Privacy Policy

1. Introduction

Littleton Tile Installation ("we," "our," or "us") operates the website at littletontileinstallation.com. This Privacy Policy describes what personal information we collect through this website, how we use it, and your rights with respect to that information. By using this website, you acknowledge that you have read and understood this policy.

2. Information We Collect

We collect personal information only when you voluntarily provide it through the contact form on this website. The information collected through the form includes:

• Full name
• Phone number
• Email address
• City
• Project description (free-text message)

We do not collect payment information, social security numbers, or government-issued identification through this website. We do not operate a user account system. We do not use tracking pixels, retargeting tags, or behavioral advertising cookies beyond what may be set by Google Ads and Google Analytics as described in Section 5 below.

3. How We Use Your Information

Information submitted through the contact form is used solely for the purpose of responding to your inquiry and scheduling an estimate for tile installation services. Specifically, we use your information to:

• Contact you by phone or email to follow up on your project inquiry
• Prepare and send a written project estimate
• Communicate with you about scheduling and project details

We do not sell, rent, or share your personal information with third parties for marketing purposes. We do not add your information to mailing lists without your explicit consent.

4. Data Retention

We retain contact form submissions for as long as is reasonably necessary to respond to your inquiry and fulfill any resulting service engagement. If no service engagement results from your inquiry, we will retain the submission for no longer than 12 months. You may request deletion at any time (see Section 8).

5. Third-Party Services

This website may use the following third-party services, each of which may set cookies or collect information according to their own privacy policies:

• Google Ads: We may run advertising through Google Ads. Google may use cookies to serve ads based on your prior visits to this or other websites. You can opt out of personalized advertising by visiting google.com/settings/ads.
• Google Analytics: We may use Google Analytics to understand how visitors interact with our website. Data collected is aggregated and anonymized to the extent possible. You can opt out using the Google Analytics Opt-out Browser Add-on.
• Google Fonts: This website loads fonts from Google Fonts, which may log your IP address when fonts are requested.
• Trustindex: The home page of this website embeds a Trustindex reviews widget, which may load third-party scripts subject to Trustindex's own privacy policy.

We do not control the data practices of these third-party services. We encourage you to review their respective privacy policies.

6. Cookies

This website does not set first-party tracking cookies. Session storage (not cookies) is used to remember whether you have dismissed the floating contact prompt during a single browser session. This data is not transmitted to any server and is cleared when you close your browser tab.

7. Children's Privacy

This website is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through our contact form, please contact us and we will delete it.

8. Your Rights

You have the right to request access to the personal information we hold about you, request correction of inaccurate information, and request deletion of your information. To exercise any of these rights, contact us at:

• Email: [email protected]
• Phone: (970) 579-7341
• Mail: 6574 S Broadway, Littleton, CO 80121

We will respond to requests within 30 days.

9. California Residents (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected about you, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your CCPA rights, contact us using the information in Section 8. We will not discriminate against you for exercising your CCPA rights.

10. Data Security

We take reasonable administrative and technical measures to protect the personal information submitted through this website from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page reflects when changes were last made. Continued use of the website after changes are posted constitutes your acceptance of the revised policy.

12. Contact

Questions about this Privacy Policy may be directed to:

Littleton Tile Installation
6574 S Broadway, Littleton, CO 80121
(970) 579-7341
[email protected]